About
Architect-led. Outcome-focused.
Built on a decade of hands-on delivery.
IVARU Consulting LLC is composed of Senior ServiceNow Practitioners, Architects, and Business Process Consultants — each with over 10 years of platform experience spanning ITAM, HRSD, SPM, ITSM, CSM, and CMDB.
With a track record of enterprise-scale implementations across food & beverage, telecom, energy, and financial services, IVARU delivers where it counts — at the implementation layer.
As an Official ServiceNow Partner, IVARU is built on a clear belief that organizations deserve architect-led advisory across all core ServiceNow practices — without the overhead of a large SI. Every engagement is personally led, scoped to deliver, and priced to be accessible.
ITAMHRSDSPMITSMCSMCMDBOfficial ServiceNow Partner
Expertise
Five practices. Deep expertise.
IT Asset Management
ITAM · SAM Pro · HAM Pro
- Software license reconciliation and compliance
- SAM Pro publisher rule configuration
- HAM Pro hardware lifecycle automation
- Discovery source integration and tuning
- License position baseline and reporting
- ITAM governance framework design
HR Service Delivery
HRSD · HR Workspace
- SLA architecture and contract_sla records
- Business Rules and Script Includes
- HR Workspace configuration
- Record Producer and catalog scripting
- GlideAjax and scope integration patterns
- HR case management workflow design
Strategic Portfolio Mgmt
SPM · PPM · Demand · Resources
- Project and portfolio configuration
- Demand management and intake design
- Resource and capacity planning
- Financial tracking and cost management
- Time and expense management
- Executive reporting and dashboards
CMDB & Configuration
CMDB · Discovery · CI Classes
- CI class design and taxonomy
- Relationship mapping and dependency views
- Data quality scoring and governance
- ServiceNow Discovery configuration
- CMDB Health dashboard setup
- Remediation backlog prioritization
IT Service Management
ITSM · Incident · Change · Problem
- Incident management workflow design
- Change Advisory Board (CAB) automation
- Problem management root-cause tracking
- Service catalog and request fulfillment
- SLA, OLA, and UC architecture
- ITSM governance and process maturity